Brand & Cause Marketing
Remember when the only practical way for a business to reach an audience was with precisely-timed TV spots? Facebook didn’t introduce in-line video until 2007, and it was later still before so-called brand videos became ubiquitous. These longer-form, unscripted videos were far from a safe bet.
Fresh off a pro-bono assignment to demonstrate how NGOs were using corporate donations, my former partner Matt Naylor and I knocked on a few doors with our notion that a “Facebook video” could be a fresh face in the market. Procter & Gamble was willing to test the theory, hiring us to make a short documentary about the Downy Touch of Comfort program. With a now-unthinkable run time of seven minutes, the video was a hit: their Facebook community grew, and so did sales.
Realizing the material we’d captured in a single shoot day could be re-cut and repurposed indefinitely, Downy’s brand manager commissioned excerpts, outtakes, and most importantly, a 30sec TV edit. Delivering a broadcast spot was a big win for us and for DeVries (the PR agency who helped originally sell P&G on the project), but Downy’s ad agency was aghast: a simple, inexpensive repurposing of the documentary’s footage - made by a start-up working out of a garage - supplanted their scripted six-figure commercial.
P&G Chief Marketing Officer Mark Pritchard presented the case study at the 2010 Cannes Lions, affirming our fundamental value proposition: authentic, believable storytelling is the most powerful way to build brand affinity and loyalty.